Frequently Asked Questions

An Alvin Media Ally is a specialized AI agent with a complete personality bundle — IDENTITY.md, SOUL.md, KNOWLEDGE.md, and SYSTEM.md files that define who they are, how they think, and what they know. Unlike generic chatbots, Allies have persistent memory, specialized knowledge, and a consistent personality tailored to their role.

No. If you can fill out a form and use a web browser, you can use an Ally. The entire process — from describing your Ally to chatting with it — happens through simple web interfaces.

Those are general-purpose AI assistants. An Ally is a specialized agent with a defined personality, persistent memory, pre-loaded knowledge, and a specific job to do. Think of it as the difference between hiring a temp worker vs. hiring a specialist who knows your business.

OpenClaw is the open-source platform that runs your Ally. Think of it as the operating system for AI agents. It handles memory, tool access, configuration, and the web chat interface. We install and manage it for you on your dedicated VM.

The setup fee covers: AI-generated persona bundle (5 files customized to your description), first month of VM hosting, OpenClaw installation and configuration, and initial health check. You're ready to chat with your Ally within minutes of confirming payment.

Monthly hosting covers your dedicated VM on DigitalOcean, OpenClaw management, system updates, backups, health monitoring, and support. As long as you're paying, your Ally stays online, remembers everything, and is available through the web UI.

Yes. $199/year covers the same monthly service but saves you $29 compared to paying monthly ($228/year). Same service, one bill, one less thing to think about.

Yes. No lock-in contracts. Cancel through your dashboard and your VM will be deprovisioned at the end of your current billing cycle. Your persona bundle data can be exported before cancellation.

You can browse the catalog, use the custom form with AI to generate and preview your persona bundle, and see exactly what you'll get — all for free. You only pay when you want it provisioned live on a VM.

You get a web URL (like your-ally.alvinmediaally.com). Open it in any browser, log in, and start chatting. No apps to install, no API keys to configure. It's just a web page with a chat interface.

Yes. OpenClaw has persistent memory. Your Ally remembers your conversations, preferences, project details, and progress. Every session picks up where the last one left off.

Yes. You can update your Ally's persona files, knowledge sources, and configuration through the dashboard. Changes take effect on the next interaction.

Your Ally runs on its own dedicated VM. No other customer shares your infrastructure. Your conversations, knowledge, and persona files are isolated to your VM only.

Your Ally runs on OpenClaw, hosted on a DigitalOcean VM. The website is built with Next.js and deployed on Vercel. Payments are handled by Stripe. You don't need accounts on any of these platforms — we manage everything for you.

Currently available: Social Media Ally, Email Marketing Ally, Content Repurposing Ally, and Business Ops Ally. Each is a pre-built personality bundle optimized for its specific domain.

Yes. When you build from a pre-built pack, you can customize the personality, voice, and constraints through the form. The AI adapts the base template to your specifications.

Yes. We plan to add more packs based on demand. If you need something specific that isn't in the catalog, use the custom form to build exactly what you need.