Frequently Asked Questions

An Alvin Media Ally is a smart, specialized AI partner with a complete personality — they know who they are, how they think, what they know, and what they're here to do. Unlike generic chatbots, Allies remember your conversations, have real expertise, and a consistent personality built around your needs.

No. If you can fill out a form and use a web browser, you can use an Ally. The entire process — from describing your Ally to chatting with it — happens through simple web interfaces.

Those are general-purpose AI assistants. An Ally is a specialized agent with a defined personality, persistent memory, pre-loaded knowledge, and a specific job to do. Think of it as the difference between hiring a temp worker vs. hiring a specialist who knows your business.

Your Ally runs on professional-grade AI infrastructure that we set up, manage, and monitor for you. Think of it as having a dedicated system — we handle all the technical parts so you don't have to think about any of it.

The setup fee covers: a fully built Ally personality customized to your description, first month of hosting, everything configured and ready to go. You'll be chatting with your Ally within minutes of confirming payment.

Monthly hosting covers keeping your Ally online, updated, backed up, and monitored. As long as you're subscribed, your Ally stays available, remembers everything, and is ready whenever you need them.

Yes. $360/year covers the same monthly service — one bill, one less thing to think about.

Yes. No lock-in contracts. Cancel through your dashboard and we keep your Ally running until the end of your billing cycle. You can export your data before cancellation.

You can browse the catalog, use the custom form with AI to preview your Ally's personality, and see exactly what you'll get — all for free. You only pay when you're ready for us to set everything up and make your Ally live.

You get a web URL (like your-ally.alvinmediaally.com). Open it in any browser, log in, and start chatting. No apps to install, no API keys to configure. It's just a web page with a chat interface.

Yes. Your Ally remembers your conversations, preferences, project details, and progress. Every session picks up where the last one left off — like coming back to a conversation with a teammate.

Yes. You can update your Ally's persona files, knowledge sources, and configuration through the dashboard. Changes take effect on the next interaction.

Absolutely. Your Ally has its own dedicated setup just for you. Your conversations, data, and files are private and isolated. No other customer has access to your Ally or your information.

We use professional infrastructure to run your Ally. You don't need accounts on any of those platforms, and you never interact with them directly. We manage everything behind the scenes so you can just focus on working with your Ally.

Currently available: Social Media Ally, Email Marketing Ally, Content Repurposing Ally, and Business Ops Ally. Each is a pre-built Ally optimized for its specific domain.

Yes. When you build from a pre-built Ally, you can customize the personality, voice, and constraints through the form. The AI adapts the base setup to your specifications.

Yes. We plan to add more Allies based on demand. If you need something specific that isn't in the catalog, use the custom form to build exactly what you need.